situs Casino & Sportsbook Data Care
This page describes what we collect when you use situs and how we keep that data protected. We at situs take your privacy seriously. When you create an account, deposit via DANA, e-wallet, mobile banking, or bank transfer, or place wagers on Liga 1, Piala AFF, Champions League, live-dealer tables, slots, or esports markets, we collect certain personal and financial information. We use this data only to operate our platform, process your transactions, and comply with legal obligations.
Our situs privacy policy outlines your rights and our commitments. We do not sell your data to marketers or third parties. We encrypt sensitive information and store it securely. If you have questions about how we handle your data, contact our support team via the Help section in your situs account.
This policy applies to all users of our situs platform, regardless of location. Access to our services is available only where local law permits. Users are responsible for verifying that their use of situs complies with their jurisdiction's data protection and gaming regulations.
What data we collect on situs
We collect different types of information depending on how you use our situs platform. When you create an account, we collect your email address, phone number, full legal name, and date of birth. These details are required to verify your identity and set up your situs account.
During identity verification, we ask you to upload a government-issued document (KTP, passport, or driver's license) and proof of address. We collect and store these documents to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Our situs verification team reviews these documents and then stores them securely in encrypted form.
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the amount, date, and payment method. We do not store your full banking credentials or card numbers; payment processors handle that data directly. Our situs system receives only a confirmation that the deposit succeeded.
When you place wagers on our situs platform—whether on Liga 1 football, Piala AFF tournaments, Champions League, live-dealer tables, slots, or esports markets—we record your wager amount, the market or game, the outcome, and your balance change. This data helps us settle your wagers accurately and detect fraud or abuse.
We also collect technical data: your IP address, browser type, device type, and pages you visit on situs. This helps us diagnose technical issues, prevent fraud, and understand how users interact with our platform. We may use cookies and similar tracking technologies to remember your login session and preferences.
How we use your data on situs
We use your personal data on situs for the following purposes:
- Account management: We use your email, phone, and name to create and manage your situs account, send you account notifications, and help you recover your password if needed.
- Identity verification: We use your government ID and address proof to verify your identity and comply with AML/KYC regulations. This protects both you and us against fraud and money-laundering.
- Payment processing: We use your payment method information to process deposits and withdrawals. We share this data only with our payment processors (e.g., mobile banking, local payment, online payment providers, or your bank) to complete the transaction.
- Wager settlement: We use your wager records to settle your bets accurately, calculate your balance, and detect fraud or bonus abuse on situs.
- Legal compliance: We use your data to comply with anti-money-laundering, tax, and gaming regulations in jurisdictions where we operate. We may be required to share your data with government authorities if legally compelled.
- Platform security: We use technical data (IP address, device type) to detect unauthorized access, prevent fraud, and protect our situs platform from abuse.
We at situs do not use your data for marketing, profiling, or any purpose beyond operating our platform and complying with law.
Third-party processors and data sharing on situs
We share your data with third parties only when necessary to operate our situs platform or comply with law. Our payment processors (e-wallet, mobile banking, local payment, online payment providers, and banks) receive your payment information to process deposits and withdrawals. These processors have their own privacy policies and are responsible for protecting your data according to their standards.
Our situs game providers (for slots, live-dealer tables, and esports markets) receive only your account ID and wager records—not your personal identity information. They use this data to settle your wagers and detect fraud.
Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries other than Indonesia. By using situs, you consent to this international data transfer. We ensure that all transfers comply with applicable data protection laws.
We may disclose your data to government authorities, law enforcement, or regulators if legally required (e.g., a court order or regulatory investigation). We will not disclose your data to third parties for marketing or commercial purposes without your explicit consent.
Your rights and data retention on situs
You have the right to access, correct, or delete your personal data on situs. To exercise these rights, contact our support team via the Help section in your account. We will respond to your request within 30 days.
We retain your data for as long as your situs account is active and for a period after closure to comply with legal obligations (typically 5–7 years for financial records). After this retention period, we securely delete your data unless we are legally required to retain it longer.
If you believe we have misused your data or violated your privacy rights, you may file a complaint with our support team or with your local data protection authority.
Cookies and tracking on situs
Our situs platform uses cookies to remember your login session, store your preferences, and track your activity on the platform. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use situs.
We use analytics tools to understand how users interact with our situs platform. These tools may track your pages visited, time spent, and actions taken. This data helps us improve our platform and detect technical issues. We do not use this data for marketing or profiling.
Third-party payment processors and game providers may also set cookies on your device. We are not responsible for their cookie practices. Review their privacy policies for details.
Our situs security and data protection practices
We at situs use industry-standard encryption (SSL/TLS) to protect your data in transit. Your personal information, payment details, and account data are encrypted when transmitted between your device and our servers. We store sensitive data in encrypted form on secure servers with restricted access.
Our situs team undergoes regular security training. We conduct periodic security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
We do not guarantee absolute security. No system is non-specific info secure. If you suspect unauthorized access to your situs account, change your password immediately and contact our support team.
This privacy policy is effective as of the date posted on our situs website. We may update this policy from time to time. Continued use of situs after an update constitutes acceptance of the new policy. We will notify you of material changes via email or a prominent notice on our platform.
Our situs privacy policy is governed by the laws of the jurisdiction where our company is registered. If you have a dispute about our privacy practices, you may pursue legal remedies in that jurisdiction's courts.